Springs Window Fashions

Designer Inside Sales

Job Locations US-PA-Montoursville
Requisition ID
2020-7305
# of Positions
2

Description

 

Springs Window Fashions has been part of the window treatments industry since 1939. Headquartered in Middleton WI, we have over 8,000 associates and 18 locations worldwide.  Our products are available in nearly every major retailer, in thousands of designer showrooms and showcased in large commercial buildings.  Our company is privately owned with products marketed across a broad portfolio of brands including Bali, Graber, SunSetter and Mecho.  We pride ourselves as “The Best Experience Company”, striving to provide the best experience for our consumers, channel partners, and associates. 

 

Our Department

The inside sales team is responsible for meeting or exceeding budgeted sales of Springs Window Fashions products to home fashions dealers / interior decorators / designers and builders within their assigned territory. All while soliciting and maintaining favorable contacts with current and potential dealers / decorators / designers and builders within a sales territory.

 

Mission

This role will be responsible for communicating with customers, understanding their needs, and ensuring a smooth sales process. This position also entails presenting and promoting the full line of Graber products to dealers within an assigned account base with the objective to generate meaningful and substantial sales growth.

 

Objectives

  • Primarily utilizing telephone, e-mail, and virtual methods, develop meaningful relationships with customers to encourage trust and loyalty.
  • Maintain dealer programs for discounts, sample, and display costs with all sales contacts.
  • Maintain dealer interaction standards with 60%+ phone-time per day.
  • Answering dealer’s questions and sending additional information via email (Promotions, New products, etc.)
  • Consistently gather, record and report information relating to competitor activity including product introductions, pricing and discounts and marketing programs in the CRM database. 
  • Set and meet sales goals and objectives aligned with organization goals established by leadership.
  • Structure activities which drive dealer relationship development, product and sales training and sales growth.
  • Solicit and engage in online product reviews with all dealers. Provide training to dealer staff as an on-going element of the vendor-dealer relationship.
  • Strong phone presence and experience dialing dozens of calls per day
  • Maintain up to date call details and communicate dealer updates to appropriate departments which may include the Finance, Customer Service, CRM, Product Management, and Marketing departments.

Requirements

Requirements

  • Initiative and drive to succeed in the window fashion industry
  • Window treatment or Interior design background will benefit the right candidate
  • Technical aptitude with Web conferencing, PowerPoint and Excel
  • Ability to maintain up-to-date knowledge of Graber products, processes, and sales techniques
  • Effective professional sales presentation, discovery, and closing skills
  • Ability to communicate effectively in person, over the phone, and in writing. Public speaking, presentation and facilitation skills
  • 2- year College preferred. High School Diploma required

 

 

Behavioral Competencies

Ensures Accountability

  • Holding self and others accountable to meet commitments

Drive Engagement

  • Creating a climate where people are motivated to do their best to help the organization achieve its objectives

Instill Trust

  • Gaining the confidence and trust of others through honesty, integrity, and authenticity

Drive Results

  • Consistently achieving results, even under tough circumstances

 

Consumer/Customer Focus

  • Building strong customer relationships and delivering on customer-centric solutions

Critical Thinking

  • Making Sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

Being Resilient

  • Rebounding from setbacks and adversity when facing difficult situations

Optimize Work Processes

  • Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement

 

 

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