Springs Window Fashions

  • Training Specialist

    Job Locations US-WI-MIDDLETON
    Requisition ID
    # of Positions
  • Description


    Springs Window Fashions has been part of the window treatments industry since 1939. Headquartered in Middleton WI, we have over 8,000 associates and 18 locations worldwide.  Our products are available in nearly every major retailer, in thousands of designer showrooms and showcased in large commercial buildings.  Our company is privately owned with products marketed across a broad portfolio of brands including Bali, Graber, SunSetter and Mecho.  We pride ourselves as “The Best Experience Company”, striving to provide the best experience for our consumers, channel partners, and associates. 


    The Training Specialist plays an integral role to the success of the training team as well as the organization.  You are key to the success of our field sales organization by assisting in identifying key training needs, developing trainings (facilitations and webinars) and continual assessment for growth within the organization.


    Job Purpose:

    The Sales Training Team is a newly developed team dedicated to delivering the Best Experience for our employees, consumers, and end-users. You will play an integral role by sharing in strategic thinking and planning, tactical approaches to building training, as well as how to facilitate both product and selling skills.  Our goal is to deliver meaningful content that builds the expertise of all of those who represent our products.


    Job Duties:

    • Assist in the design and assembly of training materials, including but not limited to:
      • New Hire Training
      • New Product launches
      • Continuing Education
      • Selling Skills
    • Aid in the analysis to identify and assist in build of follow-up trainings
    • Facilitate training sessions with internal employees to build both product and selling expertise to drive greater sales and enragement by our customers.
    • Develop and publish regular, ongoing communication materials for new product launches and/or updates
    • Designs new training programs and/or customizes existing training programs that ensures the successful implementation of key retail strategic initiatives/programs or addresses the specific training needs
    • Coordinate, implement and deliver tactical internal and external product training and education plans to ensure superior customer service for those representing our products
    • Other duties as assigned



    Education & Experience:

    Bachelor’s Degree and prior experience in facilitation required. 

    • Prior experience in technical training, training content development and/or product support required
    • Experience developing training materials (e.g., classroom training, eLearning, quick reference guides, internal knowledge documents).
    • 3+ years of successful training experience, preferably within the direct consumer electronics area.
    • Proven track record in facilitation and a functional understanding of learning concepts.
    • Positive and creative mindset and willing to be open to development from peer and leadership.
    • Excellent communication and presentation skills.
    • Demonstrate excellence in time management skills and follow up to ensure meeting on time deliverables.
    • Knowledge of Microsoft Office
    • Critical, analytical thinker
    • Knowledge and ability to apply Adult Learning Theories
    • Exposure to Change Management theories a plus
    • Industry experience is a plus


     Skills Needed:


    • Strong communication skills (both written and verbal)
    • Must be able to communicate effectively with various types of management levels
    • Ability to work within a cross-functional, collaborative environment
    • Mater Facilitator – in person and via Web
    • Sense of urgency
    • Critical eye to detail

    Behavioral Competencies:

    Ensures Accountability

    • Holding self and others accountable to meet commitments

    Drive Engagement

    • Creating a climate where people are motivated to do their best to help the organization achieve its objectives

    Instill Trust

    • Gaining the confidence and trust of others through honesty, integrity, and authenticity

    Drive Results

    • Consistently achieving results, even under tough circumstances

    Consumer/Customer Focus

    • Building strong customer relationships and delivering on customer-centric solutions

    Critical Thinking

    • Making Sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

    Being Resilient

    • Rebounding from setbacks and adversity when facing difficult situations

    Optimize Work Processes

    • Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement


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