• Credit Specialist

    Job Locations US-WI-MIDDLETON
    Requisition ID
    2018-4291
    # of Positions
    1
  • Description

    Job Purpose

    This role is responsible for analyzing the paying habits of customers who are delinquent in payment of invoices and collect charge-backs.

     

    Job Duties

    • Review files to select delinquent accounts for collection efforts. Conduct follow up calls as necessary to collect past due outstanding invoices.
    • Collect chargebacks.
    • Conduct financial risk analysis to determine and monitor account credit risk within assigned portfolio.
    • Work closely with customers, sales, finance, and customer service to keep team updated on status of respective customer portfolio.
    • Evaluate customer records and recommend action to be taken for credit risk accounts.
    • Confer with representatives of credit associations and other businesses to exchange information concerning credit ratings.
    • Assist manager in developing credit ratings and credit lines for customer base assigned
    • Create and maintain credit databases on activity in customer account base assigned. Includes updated information in system every time contact is made with the customer.
    • Review and resolve credit held orders daily.
    • Provide backup coverage for other collection analysts. Integrates quality at the source thinking and activities in daily, individual, team and project work. (Applies to all job duties 100%)
    • Utilizes quality/process tools and methodology in daily individual work
    • Utilizes quality/process tools and methodology on teams
    • Defines and documents individual processes within sphere of control
    • Ensures that others are trained as back-ups on (processes) within the area/department
    • Improves processes within sphere of control
    • Identifies waste and rework and enacts plan to improve/solve
    • Checks satisfaction of internal customers through use of quality tools and Customer/Supplier metrics

    Requirements

    Minimum Education Required: Associates degree

    Minimum Job-Related Experience Required: 5 years of relevant/related work experience

     

    PREFERRED EDUCATION AND EXPERIENCE:

    • Four year degree with analytical skills
    • Accomplished user Microsoft Office (Excel and Word)

     

    KNOWLEDGE, SKILLS, AND ABILITIES:

    • Strong written and verbal communication skills
    • Excellent organizational skills
    • Very detail-oriented
    • Strong analytical skills required
    • Experience with SAP a plus

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with us for general consideration.