Credit Specialist

Requisition ID
# of Positions


Job Pupose


This role is responsible for analyzing the paying habits of customers who are delinquent in payment of invoices and collect charge-backs.


Job Duties

  • Review files to select delinquent accounts for collection efforts. Conduct follow up calls as necessary to collect past due outstanding invoices.
  • Collect chargebacks.
  • Conduct financial risk analysis to determine and monitor account credit risk within assigned portfolio.
  • Work closely with customers, sales, finance, and customer service to keep team updated on status of respective customer portfolio.
  • Evaluate customer records and recommend action to be taken for credit risk accounts.
  • Confer with representatives of credit associations and other businesses to exchange information concerning credit ratings.
  • Assist manager in developing credit ratings and credit lines for customer base assigned
  • Create and maintain credit databases on activity in customer account base assigned. Includes updated information in system every time contact is made with the customer.
  • Review and resolve credit held orders daily.
  • Provide backup coverage for other collection analysts. 


Education and Experience

Minimum Education Required:Associates degree

Minimum Job-Related Experience Required: 3 years of relevant/related work experience

Preferred Education and Experience: Four year degree with analytical skills


Knowledge, Skills and Abilities

  • Accomplished user Microsoft Office (Excel and Word)
  • Strong written and verbal communication skills
  • Excellent organizational skills
  • Very detail-oriented
  • Strong analytical skills required
  • Experience with SAP a plus


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