Quality Assurance Manager

Requisition ID
# of Positions


SunSetter Products LP, America’s largest manufacturer and marketer of retractable home awnings.  Come join a close-knit and growing company that is committed to providing the best experience to all of our employees and customers!


Job Summary

 SunSetter Products has an opening for an experienced Quality Assurance (QA) Manager.  The QA Manager will be responsible for operational excellence, ensuring continuous improvements with all aspects of quality through the production process. The purpose of this position is to maintain the high standards of the SunSetter brand beginning at the supply chain through to the end user. This position will work closely with other manufacturing personnel and report to the Plant Manager.  Local candidates only; the company does not provide relocation allowance.


Job Duties

  • Define, maintain, and continuously improve the required documentation of the quality system to maintain the high standards of the SunSetter brand 
  • Develop systems, policies, and procedures to ensure consistent conformance to quality standards in the manufacturing process
  • Develop and implement quality inspection criteria and procedures, and train manufacturing personnel for in-process inspections through the manufacturing process
  • Manage the quality of incoming components from suppliers to insure all specifications and requirements are adhered to
  • Manage all quality related aspects of supplier relationships, including corrective action plans
  • Responsible for the corrective action system to insure timely completion and providing periodic reports and metrics on all quality issues
  • Provide periodic reports on problem areas and quality trends to senior management
  • Conduct audit of manufacturing processes to ensure all quality standards are fully documented and implemented
  • Prepare quality documentation and reports using statistical process control methods
  • Implement ongoing culture of high quality standards with all factory personnel creating ownership, accountability, and pride in workmanship
  • Assist other factory departments during peak season periods as business requirements develop


Education and Experience

  • Bachelor’s Degree in a Business, Engineering, or QA discipline equivalent
  • Minimum of 5 years experience as a QA manager in a manufacturing company, 10 years preferred
  • Must have strong track record of managing quality systems within the factory environment
  • Experience with extrusions, castings, or similar mechanical components are a plus


Knowledge, Skills, and Abilities

  • Extensive knowledge of quality assurance principles, practices, and procedures
  • Strong problem solving and analytical skills for identifying and resolving problems and implementing corrective action
  • Strong leadership skills, a developed team spirit, and an ability to work with flexibility in a fast-paced, changing, and demanding environment
  • Outstanding verbal and written communication skills with proven ability to communicate across all levels, including hourly factory associates to Senior Management
  • Capable of delivering constructive feedback and providing leadership in a cross functional environment
  • Advanced skills with Microsoft Office applications
  • Outstanding organizational skills
  • Solid understanding of statistical methods and their application to quality excellence
  • Strategic thinker; able to define metrics, procedures, and strategies for continuous improvement
  • Exhibits energetic, hands on, plant floor approach
  • Bi-Lingual English/Spanish is a plus
  • Must be authorized to work in the U.S.

 Physical Requirements

  • Ability to sit, stand, and walk for 8 hours
  • Ability to lift 25 pounds occasionally
  • Ability to wear all required PPE


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