Design Engineering Technician
The Best Experience Company
Our tagline is “The Best Experience Company.” More than just a set of words, it represents the essence of who we are at Springs Window Fashions. As North America’s premier window covering company, we’re committed to creating the Best Experience for our associates, consumers and end users, business partners, and communities. We want you to join our team of passionate self-starters who believe the world is full of Best Experience opportunities. So, if you’re excited about the thought of a Best Experience career with a team focused on creating Best Experiences for all, we want to hear from you!
This position works from our Joplin, MO location and supports the design engineering team across new product development, testing, and product support including field return evaluations. This is an electronics-focused role centered on prototyping, bench testing, and hardware evaluation of automated shading systems, with secondary mechanical work as needed. Works closely with design engineers and firmware/software teams.
Key Responsibilities
New Product Development and Prototyping
- Build prototypes of PCBs, electronic sub-assemblies, and integrated systems from schematics, drawings, and BOMs
- Perform component-level PCB rework: component replacement, jumper wiring, solder repair (through-hole and SMT)
- Support prototype bring-up, EVT/DVT testing, and pilot builds
- Fabricate test fixtures, jigs, wire harnesses, and bench setups
- Maintain prototype build records, redline schematics and drawings, and as-built BOM documentation
- Coordinate with contract manufacturers and vendors to procure prototype parts and sub-assemblies
Product Testing
- Execute functional, electrical, environmental, and mechanical test plans authored by design engineers
- Set up bench test equipment and instrument assemblies; support life-cycle, stress, and durability testing on motors, electronics, and integrated systems
- Execute firmware, software, and mobile app test procedures (iOS/Android); log defects with clear reproduction steps
- Capture, log, and summarize test data in a structured, reproducible format; flag anomalies and escalate deviations
- Maintain a clean, safe lab and calibration records; manage tools, consumables, and inventory; performs other duties as assigned
Product Support and Return Evaluations
- Receive, log, and triage customer field returns and warranty units
- Perform structured return evaluations: functional test, electrical diagnostics, teardown, photo documentation
- Write return evaluation reports covering observations, suspected failure mode, and next steps
- Partner with Quality and Design Engineering on root cause, corrective action, and trend tracking