Sunburst Installer
Job Description:
Upbeat and energetic professional installer who is able to deliver top notch service on every installation and/or repair of custom interior window treatments.
Daily Responsibilities:
- Punch in
- Check voicemails and text messages and follow back up
- Check emails and respond appropriately
- Review Calendar for appointments
- Grab folders from your bin for your jobs, review them carefully
- Load your jobs carefully protecting the product
- Call your appts to let them know your time of arrival
- Introduce yourself to the customer, prepare and protect the home
- Bring product into home carefully and wear your booties
- Clean up work area
- Demonstrate the product to the customer and ensures customer understands how to properly use the product
- Get signature from customer and process final payment
- If an issue with the job, please reach out to the rep, do not discuss with the customer other options
- Fill out repair form if applicable
- If measuring any openings, please use a measure sheet
- Put folder in respected bins
- Speak with reps about their installs
- Restock supplies when needed
- Bldout, all hinges styles and finishes we use, hinges pins for hinges we use, push pins, spring pins, screws of all styles and finishes, magnets, caulking, putting sticks, rags, cleaner, blankets, cardboard, booties
- Clean out vehicle
- Make sure vehicle is locked
- Let office know when vehicle needs to be service
- Punch out