Springs Window Fashions is hiring an experienced EDI Business Analyst to join our growing IT Analyst Team

(This role can be based out of our Madison, WI area Corporate Headquarters or Chicago, Milwaukee, the Fox River Valley area, or other locations with a reasonable commute Madison as there is an on-site expectation of around three days per month)

Springs Window Fashions has been part of the window treatments industry since 1939. Headquartered in Middleton WI, we have over 9,000 associates worldwide.  Our products are available in nearly every major retailer, in thousands of designer showrooms and showcased in large commercial buildings. 

Our company is privately owned with products marketed across a broad portfolio of brands including Bali, Graber, SunSetter and Mecho.  We pride ourselves as “The Best Experience Company”, striving to provide the best experience for our consumers, channel partners, and associates. 

We are bringing new innovations to the market at an accelerating pace and have a lot to offer consumers who want to improve their home décor

The EDI & Product Configuration Team - We help turn tangible products into electronic masterpieces

We’re seeking an EDI professional to join our growing team. You will work directly with some of the largest retailers in the world to ensure doing business with Springs Window Fashions is easy, accurate, and efficient. 

To accomplish this, you will collect and document requirements, and use the requirements to design, configure and test projects related to order acceptance, product mapping, and invoicing through EDI interfaces. Throughout the process, you will troubleshoot issues, meet with business users and track metrics regularly to verify solutions. 

Success at Springs Window Fashions

Top performers at Springs Window Fashions require little direct guidance but love to collaborate, share ideas, and drive change. This position requires a sufficient level of experience with EDI interfaces, a passion for improving existing processes, and a desire to overcome technical challenges. 

Job Summary

The EDI Business Analyst is responsible for coordinating and executing programs to make doing business with Springs Window Fashions easy and efficient through electronic interfaces. This role will support both our customers and customer service staff, as well as be a valuable part of our IT and Product Configuration team. 

Responsibilities

• Document business/customer requirements and develop functional and technical specifications/designs.
• Translate Business Requirements and designs into technical solutions.
• Perform unit and integration testing for configuration and end to end EDI processes.
• Work with business partners on an ongoing basis to ensure solutions are meeting business requirements.
• Ongoing responsibility of production support of the EDI process and solutions
• Troubleshoot and resolve issues in a timely manner.
• Analyze, track and remediate root causes of defects.
• Analyze reports to determine opportunities and communicate results frequently to business

Education and Experience 

• Bachelor's degree in Information Technology or related business field required.
• 1+ years of Business Analysis experience with an EDI emphasis.
• Experience working with iSeries, TrustedLink, BizManager, and EDI mappers
• Experience with Query 400, and DBU preferred.
• Experience with RPG400, ILE and Free preferred.

Knowledge, Skills, and Abilities 

• Strong Business Process experience required.
• Strong knowledge and experience with requirement specifications to define scope and system boundaries, recommend alternative methods to achieve complex system requirements and estimate resource implications of requirements at a high level
• Looks for innovative ways to streamline work processes across our customers and involves stakeholders
• Accountable for delivering quality work while meeting project deadlines
• Ability to translate business requirements into process and technical specifications
• Ability to analyze problems and provide clear recommendations
• Excellent communication skills, written and verbal
• Solid interpersonal skills, ability to work bi-directionally through the organization
• Able to multi-task and work under tight deadlines
• Establishes forums to share best practices
• Must be an effective problem solver
• Up to 5% travel may be required

Behavioral Competencies

• Ensures Accountability – Holding self and others accountable to meet commitments
• Drive Engagement – Creating a climate where people are motivated to do their best to help the organization achieve its objectives
• Instill Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity
• Drive Results – Consistently achieving results, even under tough circumstances
• Consumer/Customer Focus – Building strong customer relationships and delivering on customer-centric solutions
• Critical Thinking – Making Sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Being Resilient – Rebounding from setbacks and adversity when facing difficult situations
• Optimize Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement