Springs Window Fashions is hiring for an IT Service Analyst at our Middleton, WI Corporate Headquarters.
This is an on-site position
Company Overview
Springs Window Fashions is a leader in the custom window treatment industry since 1939. Headquartered in Middleton WI, we have over 8,000 associates with locations in North America, Europe, and Asia. Our custom window treatments are available under the Bali, Graber, SunSetter and Mecho brands in nearly every major retailer, in thousands of designer showrooms, and showcased in large commercial buildings.
Our company has made significant investments to become a leader in product innovation. As North America’s premier window covering company, we’re committed to creating a “Best Experience” for our consumers, channel partners and associates. We are bringing new innovations to the market at an accelerating pace and have a variety of offerings to consumers who want to improve their home décor.
Job Summary
This IT Service Analyst provides support to end-user departments and individuals dealing with more advanced technical issues. This includes configuration, installation, maintenance and support of end user devices including but not limited to desktops, laptops, handheld devices, and printers. Performs all support tasks based upon an extensive knowledge of the company’s computing environment. This position provides excellent service and prompt response to customers’ needs. Team collaboration and communication with other IT team members is also key to being successful in this role. The IT Service Analyst provides guidance to other members of the IT Service Analyst team.
Job Responsibilities
Experience and Eductation
Knowledge, Skills & Abilities
Behavioral Competencies
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